FAQ

Q1: When will my order be processed?
A: Orders are processed within 2–4 business days. During high-demand periods, processing may take slightly longer.

Q2: What is the estimated delivery time?
A: Delivery generally takes 8–18 business days, depending on destination and customs procedures.

Q3: How can I track my shipment?
A: Once your order is shipped, you will receive a tracking number via email. Please allow up to 72 hours for tracking updates.

Q4: Are customs duties included?
A: International customers may be responsible for import duties or local taxes imposed by their country.

Q5: What if I receive a damaged or incorrect item?
A: Please contact us within 7 days of delivery with photos for assistance.

Q6: Can I return an item?
A: Yes, eligible items may be returned within 30 days. Please review our Return Policy.

Q7: Why does the product color differ slightly?
A: Minor variations may occur due to lighting, screen differences, or fabric batches.