Shipping Policy

This Shipping Policy applies to orders placed through the Dressilla website, operated by Harco Brands LLC.

Order Processing

All orders are processed within 2–4 business days, excluding weekends and holidays. During peak seasons, promotional events, or high order volume periods, processing times may extend to 5–7 business days.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Estimated Delivery Times

Delivery times vary depending on destination and shipping conditions.

Estimated delivery timeframes:

  • United States: 8–15 business days

  • International: 10–20 business days

Please note that delivery times are estimates only and cannot be guaranteed.

Delays may occur due to factors beyond our control, including:

  • Customs inspections

  • Carrier logistics or routing delays

  • Weather conditions

  • High seasonal shipping volumes

  • Incomplete or incorrect shipping information

Once a package has been transferred to the shipping carrier, Harco Brands LLC is not responsible for carrier-related delivery delays.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

If incorrect shipping information is provided:

  • Dressilla is not responsible for packages delivered to an incorrect address

  • Additional shipping charges may apply for reshipment

  • Packages returned due to address issues may require additional shipping fees before re-dispatch

Address changes may only be requested within 12 hours of placing an order.

Customs Duties and Taxes

For international shipments, customs duties, import taxes, or clearance fees may apply depending on the destination country. These charges are determined by local customs authorities and are the responsibility of the recipient.

Harco Brands LLC is not responsible for delays caused by customs clearance procedures.

Refused or Unclaimed Shipments

If a shipment is refused or remains unclaimed:

  • Original shipping fees are non-refundable

  • Return shipping and handling costs may be deducted from any eligible refund

If a package is destroyed due to failure to complete customs clearance or prolonged non-collection, refunds may not be available.

Contact Information

If you have questions regarding shipping or delivery, please contact us:

Harco Brands LLC
1106 W Illinois Ave
Hobbs, NM 88242-9655
United States

Email: service@dressilla.com